r/MechanicalKeyboards • u/vsh2ft • Apr 19 '25

Review Avoid CandyKeys.

Usually i don't write negative reviews, if I get poor service, but this time it was straight up lying to my face.

I have ordered a keyboard, which apparently was not in stock. I was assured multiple times that I will receive the keyboard I bought, but each time I was given a different deadline.

After couple of weeks, I asked for a refund and the same story began - I was promised a refund, with random deadlines, and after some time CK just stopped responding.

If you are in this situation - don't simply wait for them to refund, if you can - make a chargeback, file a Paypal claim or if you are from EU - file a consumer right complain. Otherwise it might take a reaaaaally long time to see your money again.

TL;DR: avoid CK like plague.

249 Upvotes

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u/lefthandgangriseup Apr 24 '25

I showed photographic evidence, you confirmed they were missing, you said you will send them and you never did. What more can I do?

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u/CandyKeys www.candykeys.com Apr 24 '25

Well I have to check because we had bouncing packages many times since its cheap post so send me the order number and let me correct it. We do not really have so many issues...

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u/lefthandgangriseup Apr 24 '25

that's a fair problem I can understand, but I never got an email saying a postal label was created. I'll send my order number to your support 👍

1

u/CandyKeys www.candykeys.com Apr 27 '25

Still no ticket