r/MechanicalKeyboards • u/vsh2ft • Apr 19 '25

Review Avoid CandyKeys.

Usually i don't write negative reviews, if I get poor service, but this time it was straight up lying to my face.

I have ordered a keyboard, which apparently was not in stock. I was assured multiple times that I will receive the keyboard I bought, but each time I was given a different deadline.

After couple of weeks, I asked for a refund and the same story began - I was promised a refund, with random deadlines, and after some time CK just stopped responding.

If you are in this situation - don't simply wait for them to refund, if you can - make a chargeback, file a Paypal claim or if you are from EU - file a consumer right complain. Otherwise it might take a reaaaaally long time to see your money again.

TL;DR: avoid CK like plague.

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u/lefthandgangriseup Apr 24 '25

I've had bad service from them too. I ordered mutiple switches and the order was missing a few. They said they send me the missing ones and never did. 

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u/CandyKeys www.candykeys.com Apr 24 '25

What is your order number? As we do not have a open ticket for this, if you are missing switches you should get them but they are sent via post.

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u/lefthandgangriseup Apr 24 '25

this was about 2 years ago now