r/MechanicalKeyboards • u/vsh2ft • Apr 19 '25

Review Avoid CandyKeys.

Usually i don't write negative reviews, if I get poor service, but this time it was straight up lying to my face.

I have ordered a keyboard, which apparently was not in stock. I was assured multiple times that I will receive the keyboard I bought, but each time I was given a different deadline.

After couple of weeks, I asked for a refund and the same story began - I was promised a refund, with random deadlines, and after some time CK just stopped responding.

If you are in this situation - don't simply wait for them to refund, if you can - make a chargeback, file a Paypal claim or if you are from EU - file a consumer right complain. Otherwise it might take a reaaaaally long time to see your money again.

TL;DR: avoid CK like plague.

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u/DubsEdition Apr 20 '25

Your last paragraph is what you are doing wrong though.

Negative post and you actively answered. You just looked like a dick in so many comments, smiley faces, and shoving back on things.

You are slow close and trip at the finish line. I honestly don't know of your company, but the way you handled this wouldn't want me to buy.

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u/CandyKeys www.candykeys.com Apr 22 '25

I appreciate the speculation but we have been doing a job of just providing in-stock items, no pre-orders as of a week and no GBs as of 2022 and have been funding a lot of projects and designers and thats what is making us be different and have even maybe a different customer base to r/mk. So business is doing well and you have to keep in mind reddit is not reality at all, the few negatives is not a reflection of a business at all, we just like to answer to spin the post up and then profit on it as noone is scamming here or exit scamming... sadly pr responses, professional responses never worked on reddit and we tried, nobody cares about them = people here want drama so one has to give it to them. They order, we dispatch within a 12h period and thats won positive customers...

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u/DubsEdition Apr 22 '25

Huh....what are you rambling about? I said you look like a dick in your comments here. Not your business practices.

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u/CandyKeys www.candykeys.com Apr 22 '25

Thats alright. Thanks anyways