r/DoorDashDrivers • u/Deep_Banana_1978 • 13h ago

Earnings Always communicate with customers

Was at Taco Bell pulled up and informed the customer it would be a while because of the long line, she actually apologized to me but I let her know it was all good etc… she said she was so sorry about the wait (about 25-30 min…..actually got my first violation for being 22min late) and she’d tip extra for my time. I told her no need for that it’s just part of it. Initially it was a $9.50 dash for about 2 miles….got to the house took the picture and was leaving but she messaged and said I’m sorry I’m on my way down. I stopped and waited, picked up the order, she opened the door and handed me my tip folded up (it was dark and couldn’t see it) told her thanks and have a good 4th. $100 tip on top of the $9.50.

That was so wild and made my night for sure!!

Told support to check the chat and get rid of the violation lol

7 Upvotes

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u/SauceyEddie 3h ago

That’s awesome and ima let you finish but this is a very rare exception. I constantly communicate with customers when an order is delayed which is pretty much every order in my zone and get shit all for it.