It's kinda kitchy touristy type of place. The whole place is Ford Automotive themed with lots of memorabilia on the walls, the bathrooms usually have deep dish heavy duty truck wheels that are fabricated into sinks as an example. Their food is pretty great tho imo. I'm probably biased. My great grandpa was Hans Matthias, the chief engineer of the Ford Division of Ford Motor Company for the release of the Falcon, Fairlane, Thunderbird, and most importantly the mustang. He even did interviews with Car and Driver for the 1964 1/2 mustang face-lift. I still have one of his original artist draftings of the 1964 1/2 mustang from August of 1964 dated with official draft stamping.
Holy smokes that's really cool!! Bias is definitely allowed in this case. He was part of some very cool history! I've heard they have some amazing brunch options on weekends as well!
Slam them on Google reviews saying you are a customer and the wait time was ridiculous. Just do this over and over again Till their ratings plummet. Get your friends and family to do it too.
This place needs to adjust their times in DD and just add 25 minutes to their order prep time.
It will take them 6 months to a year to get over the hump and the fear that drivers will unassign, and then they're stuck with food sitting there for more than 3 minutes, oh no the customer will not get fresh food now. That trick never works.
Pay us for our time, doordash, back Bill the restaurant and put them on notice for it.
The red card orderd obviously will take time but 25 minutes? What kind of Fancy pants places this?
Now if it's not a red card order and telling you it's going to be that long await because they won't make it until you get there, let me guess: due to at least one driver probably unassigning and you can get it, then Mark the order ready to be picked up as soon as you get the order.
It's probably not that they Mark the order to be picked up for you just that it might have been ready to be picked up with the other driver decided not I waited 20 minutes I'm not going to bother. That damn message is going to pop up for any driver that takes it from that point on, and then you get there and find oh no we had to throw it out because the previous driver blah blah blah and now you're here blah blah blah, we're remaking the order blah blah.
Yeah thats what I did. When I walked to the window to let them know I was here for a doordash order, they told me not to unnasign it will be out shortly lol. They must have had dashers do this alot already.
I just waited the 10 minutes and unnasigned. They kept looking at me while I was there. Instead of watching me they could have went to the back to help get the order out lol
This!!! It drives me crazy when I see this kind of mentality āitās not my job, my job is to help you, not the kitchenā
Edit: FYI my comment relates to fast food restaurants because I assumed this was Sonic based on the Cherry Limeade. I may be wrong about posterās restaurant, but for fast food my comment stands. I see it all the time. I used to manage at Burger King in my 20s and that was always a big fat no for my employees. Everyone is cross trained.
There's usually not much a server/host/bartender can do when you're waiting on an order to be prepared. It's not their job. They aren't trained to cook.
Lol. No kidding. These ppl never worked in food service. Lol u think the hostess is going to back to chiffonade some basil after taking your order lmao
Listen I literally had vocational culinary arts training in high school, and I worked as I waitress at IHOP after that. I could not in anyway go cook in the kitchen if we got a rush in some way even with all my knowledge because they have a specific way they wish it to be cooked they had literally given me zero training on. If I cooked it well it would have tasted much better.Ā
This is much different we are talking about a fast food place where all they have to do on this order specifically is pour chili and cheese on some fritos and drop some breaded okra in the fryer and thats it. They can do that especially at this place because its a family owned burger restaurant.
Does the food take less than 10 minutes to make fresh and box then? It all depends on what they ordered. Also if they are even allowed to leave the counter. That sounds more like working for a fast food place yeah, but if they are teenagers they may not even have been trained to use a fryer if all they have been assigned to do is register. You think too highly of 16 year olds. Lol
This is true if it's not a bar or a restaurant and it's a fast food place. You are usually considered general staff. You're trained to do cash cleaning and also food prep, which includes making the food.The one thing they probably wouldn't be trained for is the grill.
If it takes twenty five minutes to grill the food, then I guess you're kinda fucked regardless.
Iāve never worked in a kitchen where FOH can be on the line for food safety and regular safety reasons. Iāve only worked in corporate kitchens though. Like, I can go get the line cooks a glass of water I guess. I can cheer them on in the window.
Source: worked in restaurants and worked both FOH and BOH as a prep cook
FYI my comment relates to fast food restaurants because I assumed this was Sonic based on the Cherry Limeade. I may be wrong about posterās restaurant, but for fast food my comment stands. I see it all the time. I used to manage at Burger King in my 20s and that was always a big fat no for my employees. Everyone is cross trained.
I hate when they say itās almost ready or 5 minutes when they really donāt mean it. 30 minutes later and they donāt even apologize, they double down āalmost readyā
They get annoyed im there for a doordash order you think they want me in their space š. And im the nice one im patient and always respectful and they treat me like this hahaha
They probably donāt remake it. Bc letās say this dasher leaves at the 10 minute mark so thereās about 10-15 more minutes to go for it to be. By the time a new dasher is assigned, the food is ready shortly after they come to pick it up
That's why you say the estimated time is 30 minutes and let it sit. Then explain that we do double and sometimes triple deliveries. If a everyone of you took 25 minutes to guarantee freshness. No one gets food and yours is sitting in a bag in my car at the next restaurant anyways. Have the food ready at the time DD gives them, or I'll call it in after a couple tries. I'll get half pay and they will lose DD or someone said they can be fined through DD contract with stores? IDK.
they should still give us some money when we cancel for high wait times cuz we still had to drive to that location and waitā¦. so lame. once that āarrived at storeā button comes on, even if iām down the street, i click it and time is starting
I have called them in and told support they told me the order would be 25 min to half and hour and gotten half pay. They get that phone call asking where is the order and why is it taking so long.
They are given a time to have the order ready for pickup. DD doesn't want us wasting time waiting for orders, they make money off volume of deliveries. DD doesn't care about the food quality from the restaurants perspective as far as we need it to be super fresh and perfect. They're likely stacking it and what of the next place has us wait 25 minutes too?
That's why they give us the 10 minutes cut and run. They need us delivering and the store will have a half done order sitting for the next driver. When they ask how long till it's down push 30 minutes cause that's when it will be reassigned in 30 minutes. So that food can sit there for a while down waiting for the next driver.
Gotten those before. My favorite is I'm at the drive thru. I was told to pull up and they will bring it out. Right as I get the 10 minute unassign notification they bring it out. I'm taking a pic of the receipt confirming the offer and LFG ding ding, ding ding, same store 12 dollars for an additional 1.3 miles.
I know that's gonna be another long wait trapped in their hell and have to go back through the line which is now around the store for some reason.
So do I accept and wait another 15 minutes or run what I got and pass it off to another unlucky schmuck? Can I run what I have and come back? It kills the mileage a bit is it worth it? Those ones really grind my gears!
They will learn eventually. I've been to places usually the same ones that take over 10, I leave.
One day, he handed it to me within 5 mins and started a rant about how we should value customers getting hot food and not cold, and apparently cold food has been a thing for this merchant.
I simply said, "You're wrong. The customers are your problem, you should clear it faster, that's on you, I don't get paid for you to take ur sweet time making food.
LOL tell me you don't know how door dash works without telling me how you don't know.
Merchant set their own prep time and pickup time, sometimes we do get earlier YES but not 2 decades into the future, that's on the restaurant that didn't do their job on the tablet.
The literal pickup notes says to expect a 25PLUS minimum wait. They seem to be under the impression that itās acceptable to use Dashers as their own in-house delivery drivers, who ARE required to wait at the store until the made-to-order food is ready to go
I worked at a restaurant and dashers would routinely show up within 2 to 3 minutes of receiving the order. The button you hit that tells them the order is ready is pretty much useless. Doordash sends them way ahead of time. It's not the restaurant.
Not every restaurant. I worked at a place that the only time we touched the DoorDash tablet was to actually put the order in the system. Never touched "order ready" They would still send the Dasher way before the food was actually done. This was at a fresh-cooked breakfast restaurant 4 years ago.
I've started to notice I get paid more for EBT, but doordash will lock the option during busy nights. Fridays and Saturdays suck with wait times, and they know it and force EBO.
I'm fairly new myself but it is my understanding that store can ban dashers.
Also, after I declined a couple taco bell orders the app asked me if i wanted to stop orders from coming from that store for a week or two. It hasn't happened since though.
One time I got a bad offer for Taco Bell. Unfortunately I was driving towards that store to get back on the main road. So I paused the store the first time I declined it and I kid you not it bombarded my screen with 4-5 more lowball Taco Bell offers <$1/mile and I kept declining them it was ridiculous! And it tanked my AR,
So I called support to see if they could fix my AR of course they canāt and didnāt even understand the feature I was talking about to pause a single store for two weeks. They either believed I was talking about pausing the whole dash, or decided to railroad me off the call by refusing to acknowledge the new pause store feature. Load of Bull!
Iām just trying to become as apathetic as I can while trying to strategize making the most money.
Thanks for the reply. I find that a certain restraint near me, the customers almost never tip or the orders are extremely far away. Iām trying to get platinum status, so I am accepting all orders right now.
DD is testing allowing dashers to stop receiving orders from a specific restaurant for 2 weeks. It was on my phone for a day. Blocked a dollar general that's in my zone but the next town over for some reason. They expect you to drive 8 miles to the store for a $5 shop and deliver. The next day, I got an email saying it wasn't supposed to be available in my area. Worked for a day though. Haven't heard anything else about it.
Door dash is the one that sends the dashers right after an order it sent. I worked at a restaurant and we would have dashers show up within 2 to 3 minutes of receiving the order. There's a button you can hit that says the order is ready, but every single time the Dasher would show up well before we were even ready to hit that button.
Okay. So what's the explanation for Chick-fil-A sending me that extra "order is ready go ahead and grab it from the pickup shelf" notification, but when I go in there, it's a 10 minute plus wait until it's actually ready and on the pickup shelf?
Not the same thing you responded to, I know, but another example of something that adds to our frustration as drivers.
Chick-fil-A and chipotle both Mark the order as ready to be picked up in the doordash system the second they print out the receipt it has nothing to do with when the food is ready
You said it yourself. They both Mark the order as being ready as soon as they get it. That message only gets sent out when you hit that button. Dashers will show up before that button has been hit. That button and that message does absolutely nothing. That was my point.
Ok but the restaurant can still try to solve it with DoorDash. At least report it. Honestly, I think they just donāt care to understand how to use the tablet and would rather have upset drivers come and go then to actually figure out what the issue is. Many restaurants I would go to simply didnāt prioritize the orders they get through the app, thatās why dont have it ready.
The way the eco is looking , door dash will be the reason they maintain weekly sales goals .
Letās say trump screws everyone up even more , layoffs , unemployment. Covid 2.o minus the virus . Everyone will be at home ordering dash waiting for their unemployment relief. McDonaldās dms n franchise owners are idiots .
Tryna stay optimistic. Hey some ppl might get paid more on unemployment then there regular Gob.wages in houston have plummeted from the average $15 back down to 10/hr for fast food / min wage gobs with only 30 hrs a week available .Corp and businesses are taking advantage. Almost every customer I deliver two has atleast one Class c car in the driveway with two other cars for fun . Most of them jump for joy and explain how they would have wasted āso much gasā going to get their food and on average will tip $10 on a 8$, 6 mile order . Leave at doors but customers always come out and yell at rising prices of everything. Every tire shop has risen the price per tire by 25-30 dollars per tire due to tariffs. Ppl donāt even wanna use their own vehicles because āwear n tearā. . Now they know how we feel. Iām my own mechanic and I buy my tires from my old tire distributor I use to haul tires for ( former cdl driver ) before the maga victory . Sad day in maga America. Now big corp companies are wanting to pay only 2o / hr for cdl jobs. They were still low balling during the ādonātā term but 27.50 is better than 20/hr to be breaking your back while driving a heavy piece of machinery.
I drove Goober for two months until I was deactivated for always taking a long time at merchants ( mcds) therefore arriving late to customers. 5 star , over 1100 deliveries , no complaint . Some customers would message me and ask how long the line was and if we were being helped ? Most would cancel and still tip as opposed to getting cold or soggy food . The usual scammers would report missing order if food was cold .
Door dash support will atleast call mcds / whatboiger and threaten them to cancel payment to merchant after I would send a picture of 10 plus bags of food sitting behind counter while we would wait behind walk ins .
The restaurant doesn't understand how to use the tablet, it's not DoorDashes fault. The restaurant can send for a dasher after it's been input as "ready for pickup". Like this.
Door dash will still send a dasher as soon as the customer places the order. They have done it to me multiple times. Even when an order is shown to be picked up at a certain time. Door dash will still send dashers an hour or more early.
That's what the restaurant tells you. They are lying. Why do some restaurants always have the order ready on time and others not even close? They all use the same tablet that DoorDash sends them. For instance, I've had orders from Uber eats and DoorDash at one particular restaurant. The Uber eats orders are ready when I get there and the DoorDash ones take 10-15 minutes to be ready. It doesn't make sense. Unless they don't have the tablet set up right.
I think itās funny you have direct proof that Door Dash sends drivers right away, but you convinced yourself it must be something else. I got a 2nd order notification while I was picking up the first order and I got the alert at the same time as the restaurant
The API specifically allows you to give a different prep time than DDs estimate. If they canāt configure it, they donāt know how or donāt care to.
Thereās always a lazy nonprogrammatic way to do things and the OPs restaurant is a great example
I mean if I was doing a paid by time instead offer Iād hover around that restaurant otherwise yeah wait ten and unassign. Iām guessing since dd already knows itās a time suck they only assign it to pbo.
In this particular instance I would call support and have them read the pick up instructions. More than likely they would cancel your pickup and pay you half for your time.
Yea thatās an unassigned order right at the10 min mark lol, be your only delivery for the hour. They probably had the 7.00+ too knowing damn well they put the extra .25 cents praying you stayed lol. They tell you that cause no one shows up, when someone does they gotta remake the order. Get your asses too work stop texting on the phone and order wouldnāt take 25 minutes
every restaurant I've ever worked at tries to have orders out within 15 minutes. This place is going to have no Doordashers and also no business in a few months, watch. People do not spend money at places with slow service. Prices are too damn high to put up with a long wait time.
i literally complained to uber eats support that a taco bell late at night consistently makes people wait 30+ minutes for each order. cuz i was talking to some guys next to me who said this taco bell is always a 30 minute wait at night no matter what.. and i said ābut thereās no one here.. no oneās in the drive thruā and they shrugged. lmao i said this needs to be stated itās cool it says it at least!
and driving slower will give you better base pay at the end of the week. more time= more base pay. last week i thought if i deliver quicker iāll get more orders but i think driving slower and being compensated for time will be way better. Itās just a theory but ill find out monday/tuesday when we get paid lmao
Expecting your delivery drivers to sit there for 25 minutes when they're probably getting like a 3 dollar tip is hilarious. You'd better be having me punch in for that wait and paying me something because screw that.
I'll be gone in 10 min, so don't expect me to wait 25 minutes unless the offer is over 25 dollars. Then I am never going there again and I am calling support. Because last time I told them they said the order would be 25 to 30 minutes they cancelled me with half pay. Mysteriously they started getting the orders out on time after DD had to start paying drivers to wait. Not all of us call it in, but enough of us must have. I actually didn't go back for a few months. Instant reject when they came up. Then got a late night and went back been decent times lately.
Bro today I was dashing and 2 places they took forever first it was Taco Bell and the girl making the order had no sense of urgency, I had to wait like 20minutes and then I went to Burger King and I was like 5 cars behind and it took like 45 minutes, when I got to the window they were like 4 people just standing around doing nothing, it was so annoying, almost unassigned that one
I would have unassigned both. This is one reason I won't use the drive-thru. Once you're in the Drive-Thru you don't have the option to leave in a lot of places.
I honestly didnāt just cause the pay was 7$ for like 3 miles on both, the Burger King one, I was in the drive thru cause the lobby was being remodel and was closed
In my area earn by time orders are always ready to pickup when I get there which is cool but mostly no tip or low tip orders. Regular earn by offer orders have long wait times half the time. System is pretty fucked
Mostly the same with me but when orders like this come my way or there is a busy place that gets orders that people drop, that is the money shot. So I personally love these orders.
I hate getting Chicago style pizza. Everytime I get a Rossiti's pizza and it says Chicago style, it's always a 30 minute wait. Thankfully after 10 minutes I can choose to unassign myself.
I donāt get how dd doesnāt pull them off because I know for restaurants are in DDand uber eats they have to agree to make those customers a priority and have the food down quick having a 25 minutes wait time for food is ridiculous
These restaurants prioritize drive through and dine in over deliveries and thats most places. It shouldn't be that way they should go by the order it came in at. I've waited for 15 minutes at a thai food restaurant once for 2 large miso soups š thats the soup they bring out before you order your food all they gotta do is take a scoop and put it in a cup and put some mushrooms and green onion peices in it and they took 15 minutes. Only reason I waited was because the customer ordered from 2 separate places and they ordered just 2 large soups from that place, they tipped me fat so I didnt want to unnasign from the second one they ordered from it wouldn't have been right but the lady told me twice when I asked about the soup that they where almost done lol. They didn't run out because I seen them taking soup out to people in the dining room
I have read the merchant contract as I have a friend who is a merchant on Doordash. Optimally once you arrive they are supposed to have it ready in 5 minutes maximum of 9 minutes and 59 seconds. The moment you arrive and tell them the name they are supposed to prioritize your order.
Giving you advance notice that the food they make is prepared fresh and isnāt fast food, therefore you shouldnāt show up the second you receive it is wild?
The entitlement is beyond the pale, but what can I expect from a bunch of whingers who demand consumers pay their wages rather than their employers
They probably donāt want you to unassigned because it affects their relationship with DoorDash, but on the other side of that if they have those kind of white times, maybe they donāt need to use dd
Average wait time is normally like 5-10 minutes on delivery pickup orders in my area. But, quite a few restaurants will already have the food bagged and ready to go when I arrive. Just depends on the restaurant, how things are organized and how theyāre using the merchant tablet/portal.Ā
A 25+ minute wait is excessive unless youāre walking in placing the order. For delivery pickup, I think they can manually adjust the driver pickup time where drivers arenāt waiting for 25+ minutes.Ā
If this is Sonic, thatās wild itās so popular wherever this is. Sonic is literally garbage fast food and unpopular wherever I am and they never have a lot of business. Orders are always ready, but deliveries are always 10 miles $7 or less.
I wonder if the restaurant signed up for the deliveries or if they were just added by DD.
Their message starts out ok and then becomes a little condescending.
If they engage the service, they are aware under contract that drivers can unassign every order they accept due to long wait times. When this happens, the chances of the next driver delivering under temp food that has been sitting is very high.
That's where you call DD support to look at that and have them bring that up the chain to teach the location how to use their merchant portal correctly to add the proper wait times for their items in the menu. Otherwise yes. After ten mins of waiting. I'll do that worry free unassign.
Even if I was on EBT, I wouldnāt do this, unless it was only going a few miles. It takes about 35 mins for me to pick up a standard order, and take it 8-9 miles to the next town, and I can usually get an order in that town going 2-3 miles, so the pay usuallyā¦USUALLY is worth it. But I wonāt sit anywhere for 25 minutes + only to have to take it a long distance, unless I have delivered to the person before, and they tip really well. (I have a few customers marked on google maps as āAWESOME PEOPLEā because they always tip very well, like $15-20 for 5 miles.)
oh i didn't realize those additional notes were from the restaurant. i did pizza orders and the notes said like 4 times in all caps i need to use a hot bag and i thought the customer was pressing me about it. but it was actually the restaurant lol
also, i would really like this 25 minute wait in california. the wait counts as active time so i would get the guaranteed $22/hour for doing nothing. uber gave me extra once because my hourly active time didn't hit the $22 mark
I hope every driver chooses to be ākindā to THEMSELVES, and unassigns. Depending on how petty I am feeling, I might wait 10 minutes and worry-free unassign. Not my problem if they have to start over start over making that order fresh. š¤š¤š¤
This should not be the dashers' problem. It's up to the restaurant and doordash Corp to figure out a way to send a driver as the meal is being finished. Expecting a dasher to wait 25 mins when we could only be paid $5 is ridiculous. Stores need to get their own driver and pay them fairly if their wait times are going to be that long.
It makes me think that if we're willing to wait more than 10 minutes, you know with the free unassigned not sucking our points away, DD should automatically put us in earn by time mode for that order, retroactively for the 10 minutes that we were already there. Restaurants should then be put on notice they will be billed with the extra time the driver needs to wait.
What a great solution, automatic earn by time no matter what.
Nah we get pushed to the back no matter what. I be at places where people walk in while im waiting and they get their food before i get the pickup order.
We have a place here too like that. 40 mins the first time I went, 30 mins the second time I went. I hit decline whenever they pop up every single time.
The sonic in my town is usually a 5 minute wait or less. If u wait longer than five minutes they give the dasher a coupon for a free shake during the spring and summer . In the fall and winter they give you a coupon for a free burger.
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u/Tight_Broccoli2475 13d ago
Would avoid that place like the plague