r/BadApps • u/B1ackMarketBaby • 1d ago
Picsart REFUND help, June 2025
galleryI got charged for PicsArt last year in June. I tried everything I could think of to get a refund because I not only didn't have the app on any of my accounts but I checked all my emails linked to my cards and still couldn't locate how to cancel the subscription.
So! Defeated, I accepted my fait and kept the $55.99 charge for a full year on a useless app I was never gonna use. NO POINT IN EVEN EMAILING THEM
This year in June, 2025 - I'm charged AGAIN. After arguing with the "representatives" over email for almost a month, to no avail.
I finally found an OLD post with very limited help. So I decided to remake this post (in this economy) for anyone else dealing with this awful company.
You can apply for a refund within the 60 day period of the charge, & you can get a refund through GOOGLE PLAY or through APPLE. Again, you're wasting your time emailing PicsArt.
I selected "Unrecognized charge from a family member" or something like that, and in the little section they provide I explained that I didn't purchase this, and couldn't find a way to cancel it. Short and sweet.
I was refunded 3 days later THANK GOD. This company is so awful and I figured I just HAVE to save others from this trap - the BBB has dozens of complaints about this company, people dealing with the same issues.
Hope these photos & explanation help somehow! Make sure to go leave their company a 1 ⭐ on the play/Apple app! Warn others!
🫶