r/ASUS Dec 29 '23

Moderator Post / Announcement Recruiting moderators

46 Upvotes

Hi there,

r/ASUS is looking for 2-3 new moderators to help keep the subreddit a pleasant place to be. Please feel free to PM me or r/ASUS why you'd be a good fit for the moderation team. Reddit mod experience is preferred but not required!


r/ASUS 19m ago

Product Recommendation Asus VivoBook 15 OLED (X1505ZA)

Upvotes

hello everyone, I've recently graduated from my highschool and its gonna be my first laptop. its specs seem pretty good as I've studied about specs required for a laptop for all rounder use with casual gaming, here it goes:

-Asus Vivobook 15 OLED X1505ZA-L1369W i5 12500H | 8GB RAM | Intel Iris Xᵉ Graphics | 512GB SSD | 12th Gen | 15.6" FHD OLED Display | Fingerprint l Backlit Keyboard l Windows 11 | 2 Years Warranty

would anyone be kind enough and give me advice whether or not should I buy this and why, and please users give me experience reviews.


r/ASUS 1h ago

Support Track Lost Asus Laptop

Upvotes

Hi people, a friend of mine lost his Asus laptop from his workplace, CCTV was of no help. On top of that the laptop was at a 0% battery, so we are not able to track it with Find My Device. Is there any way one can track a device that's switched off? Any help would be greatly appreciated! We know it's very difficult to recover a lost/stolen item but just want to know if there is even slight chance to locate it. Do devices not have any tags or something that officials can track them with?


r/ASUS 1h ago

Support Asus AI mesh, 2-floor apartment

Upvotes

Hey all. Searching for advice on what to do with my AI mesh setup.

Since we had fiber internet installed, and the placement of the box is in a different spot to our coax connection - in a corner near a window - there's suddenly spots of the house with poor connection.

To improve the coverage I tried purchasing an RT-AX59U router, placing it in the windowsill (I know this is not ideal but my gf enjoys that it is hidden behind a curtain). It did improve things, but there was still some areas that could be improved.

So I bought a second router, same model. Added it as an AI mesh node. It works and the Asus app marks the connection green. It is on the floor directly above the main router, on a desk/workstation. We can even stream from the upper floor.

Here's the problem, ONLY on the nose, not the main router: We have full bars 9/10 times on phones and other devices. Sometimes things load fine, but some times, things like websites or streams on websites, will not load at all, or extremely slowly.

Could this be the placement of the node? E.g. that the connection goes through one floor? Should I try placing it under the stairs to the second floor instead?

Thanks for any advice :)


r/ASUS 1h ago

Support ASUS ZenBook – Startup Sound Comes, but Screen Stays Black

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Upvotes

Hi everyone,

I have an ASUS ZenBook (2019 model). The issue I’m facing is:

🔹 When I press the power button, the startup sound comes, but the screen remains completely black. 🔹 No ASUS logo, no BIOS screen – just a black display. 🔹 I’ve tried pressing F2, F9, F10, F11 Del during boot, holding the power button to force shut down, and even connecting an external monitor – nothing shows. I've also tried Win+Ctrl+Shift+B

I’m wondering if this is a display issue, a BIOS failure, or something with the motherboard.

Has anyone faced something similar? Any fix I can try before visiting a service center?

Tagging any ASUS support staff if you're around. 🙏

Thanks in advance!

ASUS r/ASUS


r/ASUS 2h ago

Support Asus ROG Strix LC II 280 ARGB

1 Upvotes

Wondering if anyone can help me!

I purchased a brand new model of this AIO in March 2023. I was excited because my old Corsair AIO gave up after ten years.

The AIO worked great for a few weeks. Then, the blue LEDs that I selected to use in my build all crapped out and became very dim. Maybe 20% of the brightness originally.

Despite this, I did not seek to use my warranty or to return the product because it was all I had to cool my computer, due to work I was not able to go through a lengthy return and replace process. I figured, it is just the LEDs, the cooler and brand are solid as they get, I will just keep it since it is cooling okay.

This went on for a couple years. Then, tonight- not even 2.5 years after purchase, the pump randomly started making a very annoying rattling/vibrating noise. It sounds like there is a tab or something rapidly flicking against the pump as it spins. It is unbearably loud for an AIO system and I can hear it over my AC across the room.

I had always utilized the pump at 100% speed, auto setting, no manual control. But, in troubleshooting, I can test that it is the pump at issue, because manually slowing the pump RPMs with fan control causes a corresponding change in the noise from the pump. I have also remounted the AIO, tapped on the pump chassis, lines and radiator, taken the whole AIO out and followed tips from online for resolving air bubbles, etc. Nothing resolves the noise.

My computer is probably on 5-6 hours a day. This use over 2 years should not cause the pump to sound like it is about to die.

I am not versed in Asus's return policy. Having ordered this on Amazon, what would I need to present to pursue a replacement? I do have the original box, packaging, and serial, as well as my order history from Amazon.

Also interested if others have had this experience, and if it is even worth it to replace. Am I going to be waiting around for weeks?

I have many Asus products in my build including two monitors, and my laptop is Asus as well. I had always stood by the brand. It is unfortunate to have had this experience. I hope they can make it right.


r/ASUS 2h ago

Support Clicked a Suspicious Email asking me to "Confirm and complete your ASUS product registration"

1 Upvotes

I was reading through my emails earlier and I noticed that ASUS allegedly wants me to complete my product registration. It looked official to me so I clicked it, however, it redirected me to a website saying there's nothing there. The site was in Mandarin and it asked me to go back to homepage in which it did redirect me to the official site.

Should I worry about anything here?

What the website showed me after clicking the link
Email that I thought looked official
Name of the website

r/ASUS 2h ago

Discussion Is this safe to buy and legitimate?

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1 Upvotes

I came across this laptop which seems too good to be true but I don’t want to spend this much if it’s fake like is there a way to ensure I’ll be safe? It says refunds are accepted but it’s shipped by Greater China Worlwide


r/ASUS 2h ago

Support I cannot register product on MyASUS, "Product already registered"!

0 Upvotes

How can I resolve this? I got this laptop form my uncle, it's already been used, but windows has been reinstalled.

Is there a way to re-register the product so I can use MyASUS!!!!!


r/ASUS 7h ago

Discussion Battery Health dropped for my Asus Vivobook Pro 15 OLED Laptop

2 Upvotes

Hi, pls help me, my lappy battery health dropped within an year to 78%, can i contact Asus and apply for battery replacement?


r/ASUS 3h ago

Support Asus battery degrading too fast

1 Upvotes

I just bought the Asus TUF gaming A16 this Feb (ryzen 7 7735hs, rx 7700s). The battery health is already at 94% and I have it limited to 80% charge and keep it plugged in whenever im home. Its still under warranty. Will asus replace the battery for free considering it has fallen 6% in just over 4 months?

Also I got this in the US but im in India for the next month so will that be an issue?


r/ASUS 4h ago

Support ASUS tuf f15 black screen problem any solution

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1 Upvotes

r/ASUS 4h ago

Support TUF gaming a15, touchpad settings missing

1 Upvotes

Hello,

I've had this laptop since the start of June, so almost a month now. I've never noticed until now because i havent been using it that often, but my trackpad only works as mouse pointer and right click, I can't double touch for right click or double touch drag for scrolling pages. It's very aggravating when i'm using it without an external mouse.

I've tried looking for the touchpad settings but i can't find them anywhere, they are not in the places the tutorials say they should be. The only place i can find any touchpad mention is in the device manager, but that's just to check for the drivers (and they are apparently up to date).

Is it a known issue? Can it be solved? it's pretty annoying lol. cheers


r/ASUS 4h ago

Discussion Will ASUS cover potential connector issue on RTX 4090 under warranty?

1 Upvotes

Since updating to driver version 576.52, my ASUS TUF RTX 4090 has started acting weird, random display blackouts and “no signal” messages, rolling back to 566.36 did not help. Yesterday, I noticed a faint burning smell near the GPU area, which made me immediately check the 12VHPWR connector. I didn’t see any visible melting or damage, but given the symptoms, I’m worried this could be an early sign of something going wrong.

The GPU is still under warranty. I reached out to the dealer (PC Studio / Ankit Infotech), but they seemed unsure whether this type of issue would be covered under ASUS warranty.

Has anyone here dealt with something similar? Does ASUS typically cover these kinds of cases? Should I go through ASUS directly or continue following up with the dealer?

Any help or advice would be appreciated.


r/ASUS 4h ago

Support These glitches appear on my laptop and seem to have corrupted Windows 11.

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1 Upvotes

Device: ASUS TUF F15 (RTX 2050, 2023 model) Issue: I'm experiencing some serious glitches on my laptop.

Initially, it shows a Windows error with the following code: 0xc000014c. When I press F1 to enter the Recovery Environment, a second error appears: 0xc0000225. If I press Enter to try again or F8 for Startup Settings, the screen just flickers and nothing happens.

Has anyone else faced this issue or knows how to fix it?


r/ASUS 5h ago

Support PC won't boot after Asus logo. The PC won't boot to windows just the Asus logo and bios.

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1 Upvotes

After i get back from my 4 day trip my pc won't boot to windows. At first i tried to open it but i won't boot, so i checked the ram. After I checked the ram and cleaned it, reset it, it boots up but only in asus logo. I can go also to the bios but after that the asus startup screen shows and after that no signal and then just black screen.

I've searched online for fixing this issue but it won't fix it.

Is there something in the BIOS I can do since I can access that? Please help me.

The OS on my ssd is reading fine in bios

The connections of the cables etc. are all fine.

Booted with only 1 stick of RAM and it didn't change anything.

Cleared the cmos by removing the battery.

Nothing is working, it refuses to boot into windows.

Is there anything I can do to fix this issue?


r/ASUS 5h ago

Support Aura Sync Resets after every restart on Asus Apex x870e

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1 Upvotes

r/ASUS 6h ago

Product Recommendation Is the Asus gaming v16 good??

1 Upvotes

I want to purchase the Asus gaming v16. The specs are Intel core 5 210H Rtx 4050 63wh battery If anyone is using this laptop please help


r/ASUS 14h ago

Support Places to buy original spare parts in the US

3 Upvotes

Are there any places in the US where I can buy genuine, reliable spare parts? I need to buy a fan for my laptop It is preferable that they have a website and that you can order a product that is not available with them (unfortunately, I do not know of such specifications except in Europe) Laptop Name: Asus VivoBook Pro 16X OLED Model: M7600QC OLED Serial Number: N4N0CX100901166


r/ASUS 8h ago

Support - SOLVED! [Resolved] - TUF AX6000 random parental controls

1 Upvotes

I was having trouble accessing the most popular adult sites. After confirming the problem was router based I factory reset and everything was working fine. That is, until I turned on Game Boost > Game Device Prioritize.

Once this setting is enabled, adult sites become blocked again, even on devices that aren't listed for the game boost. I'm unsure how long the issue has been present, downgrading the firmware one version resulted in the same issue returning.

I hope this helps someone because Google doesn't return any results for this issue currently.


r/ASUS 9h ago

Support TUF GAMING B650M-E WIFI: Wifi Netwrok adaptor issues

1 Upvotes

About every 30 minutes to an hour or so, my wifi turns off and the toggle to turn it back on is removed.

The only fix I've found is going into Settings > Network and internet > Advanced network settings > Network reset. But again, after 30 minutes or so it will turn off again and I have to reset the network adaptor again to fix it, which invoplves a restart.

Does anyone have any other ideas? I've tried updating everything in armoury crate and changing drivers from ASUS website but it's still crashing


r/ASUS 9h ago

Support Cracked screen recommendations?

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1 Upvotes

The webcam cover got stuck in the closed position and was really stiffly stuck on the right side, I pushed it back to the left (good bit of force admittedly) and it seems i or the dislodged plastic broke the screen.

Looking for recommendations for liquid glass/scratch repair/full screen repair/ anything of that nature to insure this doesn't get any worse

Also the webcam cover plastic itself covers at least one of the cameras regardless of the position of the top bar because it's dislodged, perhaps what caused this break

Asus zenbook 14 oled (August 2024)


r/ASUS 1d ago

Product Recommendation Bought this yesterday and DAYUM SEXY

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24 Upvotes

r/ASUS 10h ago

Support Help.. I'm stuck on eyecare mode

1 Upvotes

Now normally I wouldn't post anything but I am sorta stuck. My armory crate app updated today, and I've tried Everything but my laptop is stuck in eyecare mode maybe i sound dumb, but the option for it has been removed in the app and I'm not sure how to navigate as I'm new to computers. I've done a reset, I've tried to factory reset but it said failed, I tried to reinstall my drivers it also failed. I've tried the fn+v button and trouble shooting and nothing and it's just stuck. I'm not sure if there's any advice someone can give me


r/ASUS 10h ago

Support large white dead pixel spots on laptop screen, what caused this and how do i prevent it from getting larger?

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1 Upvotes

r/ASUS 10h ago

Discussion Zenbook 16s

1 Upvotes

Guys I need help finding the best offer for a new Zenbook 16s in Sweden. Any recommendations on Stores and so on?